How the Flow of the Labor Data Happens
- Employees must punch in for their shifts everyday on the POSITOUCH terminals daily
- Managers should review/verify all punches prior to the end of the day and be certain all employees are punched out by end of day
- All POSi labor punches and related sales and tips data will load overnight into CrunchTime Net Chef
- Net Chef loads the data into the Biz IQ report every morning at 6:30 am
- This Biz IQ Report will be available for viewing by 6:40 am (WESP, DSR, Theo Cost Report, etc.)
- Managers should review their labor from the previous day in Net Chef (see attached instructions)
- At the end of the week, managers should post the labor in CrunchTime (at the same time you post your inventory)
- Once labor is posted for the week, no labor adjustments can be made in CrunchTime
Punch Adjustments
- Payroll still runs from hours logged in Positouch, CrunchTime uses the information to calculate labor costs for analysis and reporting
- Punches adjusted in Positouch before the end of the day → CrunchTime hours will match Positouch hours
- Punches that need to be adjusted after end of day will not automatically be adjusted in Crunchtime and therefore needs to be adjusted in two places:
- Positouch – at the POSi terminal or on the back office Time and Attendance
- Crunchtime – under the Labor Review, by choosing EDIT to adjust a punch (When doing this, be sure the Summarize by Shift button is not highlighted so that you can make adjustments. You will see in the example below, all of the items that are highlighted in yellow can be adjusted from this CrunchTime screen.)
FAQs about Labor Variances
- What if there are some issues with polling?
- If this happens, the IT team will review the labor polling each morning and address any issues
- Net-Chef will update when the polling is corrected and the Biz IQ Report will be re-loaded at 11:30 am
- Biz IQ report will be available for viewing by 11:40 am with adjustments
- What if Positouch punches were not updated before the end of the night?
- Managers should follow the above instructions for adjusting punches and make the adjustments in both Positouch and Crunchtime
- Net-Chef will update when the polling is corrected and the Biz IQ Report will be re-loaded at 11:30 am
- Biz IQ report will be available for viewing by 11:40 am with adjustments
- Why are the labor dollars higher in CrunchTime than in Positouch, but the hours match?
- Overtime from Multiple Locations – If an employee works in multiple locations and hits overtime, Positouch will not recognize the overtime, it will only be updated in the payroll process. Crunchtime will recognize the overtime from a second location and this will cause a variance in the labor dollars between the two systems.
- CrunchTime Supports Multiple Labor Rules
- For Example: If any employee gets sent home and only works 1 hour and the state requires a minimum 3 hour paid shift, CrunchTime will increase the employee’s hours to 3 automatically
- Managers will receive an alert regarding this change when reviewing labor daily in CrunchTime (see example below)
- Example below, it shows both a cook and a host that worked for less than 3 hours in a state where a 3 hour minimum shift is required. On the right side of the screen, you will see the adjusted hours to account for the state requirements.
- Example below, it shows both a cook and a host that worked for less than 3 hours in a state where a 3 hour minimum shift is required. On the right side of the screen, you will see the adjusted hours to account for the state requirements.
- Minimum Wage Tip Adjustments
- If a FOH team member did not claim enough tips to reach minimum wage, CrunchTime will make the adjustment to the wages to hit the minimum wage requirement
- Managers will receive an alert regarding this change when reviewing labor daily in CrunchTime