Vendor returns should be processed anytime there is an item that you return and/or need a credit for.
- Start by going under the Purchasing tab and selecting Vendor Returns.
- From here, you will have this pop up window and you will fill in the following information:
- Vendor: Select the correct vendor from the drop down list
- Credit Number: This number you will create CR(date)(your initials)
- Example: Regina Jerome on 11/05/2020 = CR1105RCJ
- Return Date: Choose today’s date
- Credit Amount: Amount of item credit to be processed
- If you have a specific invoice for an item you are returning:
- For returns with a specific invoice, you will select:
- And then you will select the Invoice Number and Date from the window that appears:
- The invoice will come up, and you will fill in the quantity of the returned items on the grid. Use positive numbers for the quantity returned.
- Once filled out completely, select Reconcile.
- For returns with a specific invoice, you will select:
- For returns that have no invoice, you will select
and this will give you a complete list of all items that you purchase through that vendor. You will fill in the returned quantity, make sure the totals match up to what you entered the credit amount, and then choose Reconcile.
**NOTE: If you receive a credit from a vendor that you paid through a PBI, you will open a new PBI with the credit and enter it as a negative number.